1. How do I track my furniture order?

Once your order is shipped, you will receive a tracking number via email. Use this number on the courier’s website to monitor your delivery status.

2. What are the shipping costs and delivery times?

Shipping costs depend on the size, weight, and destination of your order. Delivery typically takes 5–14 business days for standard shipping. Expedited options may be available at checkout.

3. Do you offer assembly services?

Yes, many of our furniture items come with detailed assembly instructions. We also offer optional professional assembly services for an additional fee.

4. What materials are your furniture made of?

Our furniture is crafted from high-quality materials, including solid wood, engineered wood, metal, and premium fabrics. Product descriptions specify exact materials for each item.

5. How do I care for and maintain my furniture?

To keep your furniture in top condition, avoid direct sunlight, use coasters to prevent stains, and clean surfaces with a soft cloth. For fabric upholstery, follow the specific cleaning instructions provided.

6. What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery for unused items in their original packaging. Some large or custom orders may have specific terms. Please contact customer service to initiate a return.

7. Do you offer warranties on your furniture?

Yes, most of our furniture comes with a 1–3 year warranty covering manufacturing defects. Details vary by product, so please check the product page for warranty information.